2017年1月1日
多文化的環境における仮想組織内の協力や連携:共通の課題と成功のための戦略
Sagami Women's University Journal
- 記述言語
- 英語
- 掲載種別
This paper deals with communication strategies in a multi-cultural virtual team context. Virtual teams have become an increasingly common part of the 21st century workplace as a result of deepening global economic integration and advancements in information technology. An important component in the success of virtual teams is trust. However, trust can be difficult to establish and maintain when team members have different cultural and linguistic backgrounds. In a cross-cultural virtual team context, the most serious issues that can lead to a breakdown of trust are 1) lack of understanding of cultural differences; 2) differences in language and communication styles; 3) cultural barriers to the sharing of information; 4) differences in incentives and reward systems; and 5) differences with respect to ethical issues. This research note will explore a system of best practices that addresses each of these issues in turn. Research was based on a constructivist methodological approach, specifically through a synthesis of results from case study analyses found in the business management literature.