Ho QuangBach

J-GLOBAL         Last updated: Jul 7, 2019 at 08:38
 
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Name
Ho QuangBach
E-mail
horace.u-tokyo.ac.jp
Affiliation
The University of Tokyo

Research Areas

 

Published Papers

 
ホー バック, 原 辰徳
地域デザイン = Journal of zone design : 地域デザイン学会誌   (13) 41-62   Mar 2019
Barriers to Elderly Consumers’ Use of Support Services: Community Support in Japan’s Super-Aged Society
Ho, Bach Q. and Shirahada, Kunio
Journal of Nonprofit and Public Sector Marketing      2019   [Refereed]
Two Aspects of Customer Participation Behaviors and Different Effects in Service Delivery: Evidence from Home Delivery Services
Murae, Yuna, Ho, Bach Q., Hara, Tatsunori and Okada, Yukihiko
Journal of Marketing Development and Competitiveness   13(1) 45-58   2019   [Refereed]
Bach Ho Quang,Kunio Shirahada
IJKSS   7(2) 28-39   2016   [Refereed]
ホー バック, 白肌 邦生
地域活性研究   6 71-78   2015

Misc

 
Ho Bach Q., Takamichi Inoue
Serviceology   4(4) 44-49   2018
Ho Bach Q.
Serviceology   5(2) 32-35   2018
ホー バック, 安部 敏樹
サービソロジー = Serviceology : magazine of Society for Serviceology   6(1) 20-27   Apr 2019
KIM Kyuwon, HARA Tatsunori, HO Bach Q., OTA Jun
The Proceedings of Design & Systems Conference   2017(0)    2017
Because of the diversification of customer needs, value creation process with goods-dominant logic (i.e., supply chain) is limited to fulfil customer satisfaction. The purpose of this paper is to elaborate the mutual value exchange between company...

Books etc

 
Progressive Trends in Knowledge and System-Based Science for Service Innovation
 Ho, Bao T., Taewijit, Siriwon, Ho, Bach Q. and Dam, Chi H. (Part:Contributor, Big Data and Service Science)
IGI-Global   Oct 2013   

Conference Activities & Talks

 
Two Aspects of Customer Participation Behavior: Empirical Analysis in Japanese Home Delivery Service
Murae, Yuna, Ho, Bach Q., Hara, Tatsunori and Yukihiko Okada
Frontiers in Service 2018   9 Sep 2018   
Service as a Platform to Promote Prosocial Behavior in the Elderly
Ho, Bach Q. and Shirahada, Kunio
5th International Conference on Serviceology (ICServ2017)   14 Jun 2017   
KIM Kyuwon, HARA Tatsunori, HO Bach Q., OTA Jun
The Proceedings of Design & Systems Conference   2017   
Because of the diversification of customer needs, value creation process with goods-dominant logic (i.e., supply chain) is limited to fulfil customer satisfaction. The purpose of this paper is to elaborate the mutual value exchange between company...
Online Public Services Access and the Elderly: Assessing Determinants of Behaviour in the UK and Japan
Ho, Bach Q., Shirahada, Kunio and Wilson, Alan
AMA SERVSIG 2016   17 Jun 2016   
Elderly Fear of Participation in Service
Ho, Bach Q. and Shirahada, Kunio
The 14th International Research Symposium on Service Excellence in Management (QUIS14)   21 Jun 2015