論文

本文へのリンクあり
2021年1月1日

Strategic Communication and Competitive Advantage: Assessing CEO Letters of Global Airline Alliances

Foundations of Management
  • Gang Hoon Seo
  • ,
  • Munehiko Itoh
  • ,
  • Zhonghui Li

13
1
開始ページ
57
終了ページ
72
記述言語
掲載種別
研究論文(学術雑誌)
DOI
10.2478/fman-2021-0005

For the last several decades, global airline alliances have ensured their market presence in the aviation industry. Scholars have focused on the effects of alliance affiliation for airlines and what the competitive advantages of alliances are. However, these issues have been discussed in relation to operational aspects. The quality of strategic communication can be an important factor in achieving a competitive advantage and realizing a differentiation strategy. This study assessed the differences in quality of strategic communication between the three leading alliance groups (oneworld, SkyTeam, and Star Alliance) and a non-alliance group. Comprehensive content analysis was implemented using the letters of chief executive officers (CEOs) of 46 airlines. We found that the non-alliance group has more ideal CEO letters than the alliance groups, and the main topics and quality of CEO letters of alliance group differed. This study provides a novel insight into the competitive advantage of global airline alliances.

リンク情報
DOI
https://doi.org/10.2478/fman-2021-0005
Scopus
https://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=85108017488&origin=inward 本文へのリンクあり
Scopus Citedby
https://www.scopus.com/inward/citedby.uri?partnerID=HzOxMe3b&scp=85108017488&origin=inward
ID情報
  • DOI : 10.2478/fman-2021-0005
  • ISSN : 2080-7279
  • eISSN : 2300-5661
  • SCOPUS ID : 85108017488

エクスポート
BibTeX RIS