MISC

2018年1月

ウェルビーイング志向の価値共創とその分析視点 (サービソロジー論文誌) -- (「価値共創をめぐる研究と実際」特集)

サービソロジー = Serviceology : magazine of Society for Serviceology
  • 白肌 邦生
  • ,
  • ホー バック

4
4
開始ページ
1
終了ページ
9
記述言語
日本語
掲載種別
出版者・発行元
サービス学会

The purpose of this paper is to propose viewpoints for analysing well-being oriented value co-creation. We firstly explain the concept of transformative service research: TSR which centres on consumer well-being in service and discuss its importance in serviceology as well as service marketing. Based on the systematic literature review, this paper divided into four categories of TSR studies by using two axes of "resource scarcity and resource development" and "micro and meso-macro". We analysed two Japanese transformative service cases which include capability development in both micro and meso-macro level as the final value of service, thereby proposing additional perspectives for analysing about the resource integration for well-being oriented value co-creation.

リンク情報
CiNii Articles
http://ci.nii.ac.jp/naid/120006714594
URL
http://id.ndl.go.jp/bib/028809862
URL
http://hdl.handle.net/10119/16008
ID情報
  • ISSN : 2188-5362
  • CiNii Articles ID : 120006714594

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