講演・口頭発表等

国際会議
2018年6月1日

How Can We Get Long-stay Reservation from New Employees? An Exploratory Analysis of Employee Retention in the Lodging Industry in Kyoto

The 16th APacCHRIE Conference
  • 柿沼英樹
  • ,
  • 山本彰子
  • ,
  • 若林直樹

記述言語
英語
会議種別
口頭発表(一般)
開催地
Sun Yat-sen Business School, Guangzhou, China

This study explores the influence of service strategies and HR practices on the
employee retention with applying a talent management lens which focuses on special
individuals who shape the core competence of firms. The findings show that
presentation of clear service strategies and customization of work arrangement may
retain talented new employees as compared with small increase of wage in lodging
industry.