Papers

Peer-reviewed
Jun, 2008

Important attributes of lodgings to gain repeat business: A comparison between individual travels and group travels

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT
  • Tomomi Hanai
    • ,
  • Takashi Oguchi
    • ,
  • Kiyoshi Ando
    • ,
  • Kazumi Yamaguchi
Volume
27
Number
2
First page
268
Last page
275
Language
English
Publishing type
Research paper (scientific journal)
DOI
10.1016/j.ijhm.2007.08.006
Publisher
ELSEVIER SCI LTD
The purpose of this study is to investigate the attributes of the satisfaction that are related to the lodging-guests' tendency to revisit the lodgings and to compare these attributes among the different travel styles, such as individual travel, travel with friends or as a couple., and travel with family. We examine 6351 guest evaluations front a highly popular travel reservations website. Multinomial logistic regression analyses are performed and they show that the important attributes for lodgings to gain repeat business vary among their guest's travel styles. (C) 2007 Elsevier Ltd. All rights reserved.
Link information
DOI
https://doi.org/10.1016/j.ijhm.2007.08.006
Web of Science
https://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcAuth=JSTA_CEL&SrcApp=J_Gate_JST&DestLinkType=FullRecord&KeyUT=WOS:000256164100016&DestApp=WOS_CPL
ID information
  • DOI : 10.1016/j.ijhm.2007.08.006
  • ISSN : 0278-4319
  • Web of Science ID : WOS:000256164100016
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