2008
The appearance patterns of emotional expressions in e-mail exchanges: A text-mining analysis
The Japanese Journal of Social Psychology
- ,
- Volume
- 24
- Number
- 2
- First page
- 131
- Last page
- 139
- Language
- Japanese
- Publishing type
- Research paper (scientific journal)
- DOI
- 10.14966/jssp.KJ00005103412
- Publisher
- The Japanese Society of Social Psychology
In this study, we examined how the patterns of emoticons and emotional word marks appeared in CMC, especially in e-mail exchanges. A text-mining analysis was used in the study. Eighteen university students were requested to exchange e-mails over a period of two weeks with unknown correspondents who were, in fact, cooperating in the experiment. One hundred and forty-one e-mails thus obtained were analyzed. A text-mining software "True Teller" extracted 4,125 words of 257 kinds for further analysis. As a result, various emotional expressions that appeared in the CMC as well as in Face-to-Face communication were clarified. In addition, emoticons were seen to appear frequently in the early stages of communication and had the effect of softening tense relationships between e-mailers.
- Link information
- ID information
-
- DOI : 10.14966/jssp.KJ00005103412
- ISSN : 0916-1503
- CiNii Articles ID : 110007006242
- CiNii Books ID : AN10049127
- CiNii Research ID : 1010000782451270659