Misc.

2002

Development of user interface based on task analysis for s nurse scheduling support system

The Japanese Journal of Ergonomics
  • Yoko SHIMADA
  • ,
  • Atsuko IKEGAMI
  • ,
  • Motohiro OHKURA

Volume
38
Number
5
First page
261
Last page
271
Language
Japanese
Publishing type
DOI
10.5100/jje.38.261
Publisher
Japan Ergonomics Society

The basic difficulties with nurse scheduling lie in the necessity of maintaining a certain level of service and skill in the makeup of every shift, while balancing the workload among the nurses involved. This is usually prepared on paper by a head/chief nurse and takes a considerable amount of time and effort.<br>In order to lighten the burden we are aiming to developing an efficient support system that enables a head/chief nurse to concentrate her thoughts on scheduling without needing a prior knowledge of computer operation. In our previous study, task analysis of manual nurse scheduling was performed. The result of the analysis led to the following four user-interface functions that would be needed in a support system; (1) A tool that supports eyes' moving over a spreadsheet, (2) A tool that highlights each nurse and each day that need looking at again, (3) A warning message for a lack of nurses working a night shift, (4) An efficient input tool for marking the cells. Furthermore, in this paper, we divided the scheduler's tasks into those which could be performed by only a computer and those which need a human to complete. We then created an interface based on the above.<br>Five head nurses were given a hands-on demonstration of the support system including the interface. In addition, a chief nurse actually made a monthly schedule using the support system. All six nurses were impressed with its effectiveness and expressed that they wanted to use this system every month, especially the chief nurse.

Link information
DOI
https://doi.org/10.5100/jje.38.261
CiNii Articles
http://ci.nii.ac.jp/naid/130003872247
URL
https://jlc.jst.go.jp/DN/JALC/00159829385?from=CiNii
ID information
  • DOI : 10.5100/jje.38.261
  • ISSN : 0549-4974
  • ISSN : 1884-2844
  • CiNii Articles ID : 130003872247

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