KONDO Kimihiko

J-GLOBAL         Last updated: Jun 27, 2016 at 15:10
 
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Name
KONDO Kimihiko
Affiliation
Otaru University of Commerce
Section
Graduate School of Commerce, Major in Entrepreneurship
Degree
Master of Commercial Science(Kobe University)

Research Areas

 
 

Academic & Professional Experience

 
 
   
 
Professor, Otaru University of Commerce Faculty of Commerce, Department of Commerce, Graduate School of Commerce Major in Entrepreneurship
 
2003
   
 
Professor, Otaru University commerce
 
1997
   
 
Associate Professor, Otaru University of Commerce
 
1995
   
 
Associate Professor, Okayama Shoka University
 
1990
   
 
Lecturer, Okayama Shoka University
 

Education

 
 
 - 
1990
Graduate School, Division of Administration, Kobe University
 
 
 - 
1984
Faculty of Commerce, Doshisha University
 

Committee Memberships

 
 
   
 
The Association of Advanced Management Studies  General Member
 
 
   
 
Japan Association for Consumer Studies  General Member
 
 
   
 
Japan Society of Marketing and Distribution  General Member
 

Published Papers

 
Multiplication of Channels and Multichannel Integration in Retailing
KONDO Kimihiko
Journal of Economics and Business Administration   212(1) 61-73   Jul 2015   [Invited]
Opportunities and Challenges of Omichannel Strategy in Japanese Retaiiling
KONDO Kimihiko
Proceedings of the 2015 International Conference of Asian Marketing Associations   148-148   2015   [Refereed]
Developing Channel Partnership through POS Information Disclosure: Case of Coop Sapporo
KONDO Kimihiko
12(3) 3-16   Mar 2010   [Refereed]

Conference Activities & Talks

 
Opportunities and Challenges of Omichannel Strategy in Japanese Retaiiling
KONDO Kimihiko
2015 International Conference of Asian Marketing Associations   1 Nov 2015   
A Platform for Value Co-creation: Theoretical Insights from ‘Cookpad’
KONDO Kimihiko
2014 Global Conference at Singapore   16 Jul 2014   

Works

 
Customer Satisfaction in Hotel Industry
1999

Research Grants & Projects

 
Ministry of Education, Culture, Sports, Science and Technology: Grants-in-Aid for Scientific Research(基盤研究(C))
Project Year: 2009 - 2011    Investigator(s): Kimihiko KONDO
This study focused on organizational capabilities in CRM (Customer Relationship Management). The research theoretically reviewed historical transition of management of customer relationship in marketing and the role of CRM in the management. It al...
Ministry of Education, Culture, Sports, Science and Technology: Grants-in-Aid for Scientific Research(基盤研究(C))
Project Year: 2006 - 2007    Investigator(s): Kimihiko KONDO
The purpose of this research is to clarify empirically the relationship among organizational capabilities, strategy, and performance, focusing on CRM as organizational capabilities and CRM as market strategy in service industry.At the outset, thro...
Study on Innovation in Retailing
Project Year: 1995   
Study on Transaction Behavior
Project Year: 2000   
research on CRM in service industries
Project Year: 2006