2018年1月11日
Attempt to mitigate congestion by providing latent information with walk-rally application
ACM International Conference Proceeding Series
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- 開始ページ
- 80
- 終了ページ
- 84
- 記述言語
- 掲載種別
- 研究論文(国際会議プロシーディングス)
- DOI
- 10.1145/3183586.3183598
At events and sightseeing spots, congestion can be a factor that lowers customer satisfaction, so there is need for methods that mitigate congestion. Currently, there are methods for mitigating congestion such as changing the layout of an event and restricting customer behavior. However, there are problems in that it is difficult to reduce congestion at events in which the layout cannot be changed, and there is a risk the satisfaction level will be reduced due to restricting customer behavior. Therefore, we propose a method aimed at reducing congestion by allowing users to voluntarily select a detour to avoid congestion by providing users with not only obvious information but latent information with a walk-rally application. In demonstration experiments at real events and sightseeing spots, we confirmed that the proposed method is effective at reducing congestion and clarified how to use latent information effectively for mitigating congestion.
- リンク情報
- ID情報
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- DOI : 10.1145/3183586.3183598
- ISBN : 9781450354851
- ORCIDのPut Code : 47179583
- SCOPUS ID : 85047264433