受賞

2020年6月

ISSIP ICServ Best Paper Award, The 7th International Conference on Serviceology (ICServ2020)

Society for Serviceology
  • Ryo Fukushima
  • ,
  • Bach Quang Ho
  • ,
  • Tatsunori Hara
  • ,
  • Jun Ota
  • ,
  • Rena Kawada
  • ,
  • Narito Arimitsu

タイトル
Cognitive Competencies of Front-Line Employees in the Hospitality Industry: The Concept of ’Serving not to Serve